FAQ

Orders & Shipping
1. Where do you ship to?
- All over Saudi Arabia
2. How long does shipping take?
- Next day delivery for Riyadh and up to 3 days for all other regions
3. How much does shipping cost?
- 30 SAR
4. Do you offer free shipping?
- Yes, on orders over 500 SAR
5. Can I track my order?
- Yes, check the link in your confirmation e-mail
6. Do you offer international shipping?
- Not at the moment but hopefully soon
7. What should I do if my order is delayed or lost?
- Contact us and we will update you

Returns & Exchanges
8. What is your return and exchange policy?
- You can find it in the footer
9. How do I return or exchange an item?
- Contact us and we will assist you
10. Do I have to pay for return shipping?
- Yes, read our policy for more insights
11. How long does it take to process a refund?
- 7 to 10 days
12. Can I return a sale or limited edition item?
- Yes, if applicable within our policy rules

Products & Sizing
13. How do I find my size?
- Check our size chart
14. What materials are your products made of?
- Premium Quality 100% Egyptian Cotton
15. Are your products unisex?
- Yes
16. Will the colors fade after washing?
- No, if you follow care instrustions
17. How should I care for my Padoganda apparel?
- Check our care instructions

Payments & Discounts
18. What payment methods do you accept?
- Displayed at the footer
19. Do you offer installment payment options?
- Yes, if your payment provider allows it
20. Can I use multiple discount codes on one order?
- No
21. Do you offer special discounts?
- We offer discounts and promotions on regular basis. Register your email to stay updated.

Limited Edition & Restocks
22. Will limited edition designs be restocked?
- No
23. How can I be the first to know about new drops?
- Register your email and follow us on social media to stay updated
24. Do you take custom orders?
- Only on bulk orders

Miscellaneous
25. How can I contact customer support?
- Email us: support@padoganda.com
26. Do you collaborate with influencers or creators?
- Yes
27. Where can I follow Padoganda on social media?
- Follow the links on the footer
28. Do you have a physical store or pop-up events?
- We are operating Online at the moment
29. How can I join the Padoganda community?
- Register your email and join the pack!